SugarAI (formerly SugarCRM) | Press Releases
Press releases
SugarAI Named to Constellation ShortLists for SMB Sales Force Automation, Midmarket CRM Suites, and Sales Engagement Platforms
SugarAI Ranked No. 1 in New CRM – Midmarket Data Quadrant Report, Based on Verified Customer Feedback
SugarAI Recognized for ‘Best CRM Software Innovation’ in the 2026 MarTech Breakthrough Awards
SugarAI Wins Best-in-Class Honors for ‘AI-Powered Marketing & Sales CRM’ and ‘Best Sales CRM’ in Prestigious Industry Award Programs
SugarAI Named 2026 ‘Customer Experience Solution of the Year’ in the 2026 ERP Today Awards
SugarCRM Unveils New Brand Identity as SugarAI, Declaring the Next Generation of CRM
SugarCRM Named a Leader in the Nucleus Research Sales Force Automation Technology Value Matrix 2026
SugarCRM Named to Constellation ShortList for Revenue Intelligence
Australian Manufacturer Speedpanel Supercharges Sales and Customer Experience with SugarCRM
ESAF Small Finance Bank Selects SugarCRM to Power Customer Relationship Management and Digital Banking for Over 9 Million Indian Customers
SugarCRM Named to Constellation ShortList for Top Midmarket CRM Suites
SugarCRM Named to Constellation Research ShortLists for Sales Engagement Platforms and Sales Force Automation
SugarCRM Nearly Quadruples Sales Pipeline for LGG Industrial
SugarCRM Named Top CRM Provider in the 2025 CRM Industry Leader Awards
SugarCRM Helps CHT Group Align Sales and Marketing Operations Globally to Succeed in the Competitive Manufacturing Landscape
SugarCRM Recognized as a Leading Software Solution in the 2025 Manufacturing Supplier Innovation Awards
Maksim Ovsyannikov Appointed Chief Product Officer at SugarCRM to Accelerate Product Strategy and AI Innovation
SugarCRM Named a Leader in IDC MarketScape: Worldwide Sales Intelligence 2025 Vendor Assessment
Australia’s Leading Bus Manufacturer Transforms Sales Performance with SugarCRM Precision Selling
SugarCRM Recognized as Most Innovative Solution in Manufacturing Supplier Innovation Awards
New Syspro and SugarCRM Offering Delivers a Connected Sales-to-Shop Floor Solution for Manufacturers and Distributors
World-Class Foam Fabricator Supercharges Business Growth with Sugar Sell for Sales Automation
Leading Office Supply Dealer Achieves 40 Percent Improved Sales Efficiency with SugarCRM AI-Powered Sales Automation and sales-i B2B Sales Intelligence
SugarCRM Earns Great Place to Work Certification for the Third Year Running
SugarCRM Announces 2024 Customer Breakthrough Award Winners
Global Web Services Firm MEGA Selects SugarCRM for Next-Gen Sales Automation to Supercharge Customer Acquisition
SugarCRM Announces 2024 Partner Award Winners
Eden Exchange Revolutionises the Business Buying Market, Adding SugarCRM AI-Powered Sales Automation to its Deal-Making Platform
SugarCRM Awarded Best Loyalty Management Platform in the 2024 CX Awards
SugarCRM Appoints Industry Veteran Paul Farrell to the Role of Chief Product Officer
SugarCRM and Mediafly Partner to Power Modern Selling Experiences via Integrated Sales Enablement and Content Management at Scale
SugarCRM Named a Leader in the Nucleus Research Sales Force Automation Technology Value Matrix 2024
SugarCRM Achieves ISO 27001 Certification, Validating Commitment to Information Security and Trusted Data Management
SugarCRM Wins Gold Stevie Award in the 2024 Sales & Customer Service Awards for CRM Suite, Midmarket, New Version
Global Manufacturer of Industrial Lift Platforms, Niftylift, Modernises Sales Operations with SugarCRM
SugarCRM and Liferay Partner to Support Digital Business Communities via DXP Solution Seamlessly Integrated with SugarCRM
SugarCRM Wins Gold Stevie Honors in the 2024 American Business Awards for Best Relationship Management Solution
SugarCRM’s Sales Automation Platform Named ‘Best New Product of the Year’ in the 2024 American Business Awards
SugarCRM Named 2024 CRM Excellence Award Winner for the Fourth Year Running
SugarCRM Acquires sales-i to Enhance Customer Sales Profitability, Drive Intelligent Account Management
Global Manufacturer Moeller Precision Tool Supercharges Business Growth with SugarCRM and Epicor
Colombia’s Premier Prefab Concrete Manufacturer Unlocks 8,800 Growth Opportunities with SugarCRM AI-Powered Sales Automation
New Research: 1 in 4 Manufacturers Lack Confidence in Their Sales Forecasts as 77 Percent Forgo the Use of Modern Technology
SugarCRM Awarded Prestigious 2024 Sales and Marketing Technology “Sammy” Award for the Fourth Year Running
SugarCRM Makes Powerful Sales and Service Generative AI Capabilities Approachable and Accessible to the Midmarket
SugarCRM Steps into the Ring, Sponsoring Undisputed Boxing World Champion Chantelle Cameron
Australia’s Largest RV Manufacturer Powers Sales, Marketing, and Service Across 29 Dealerships with SugarCRM
SugarCRM Recognized as a Leading Vendor in Constellation ShortList for Midmarket CRM Suites
SugarCRM Named ‘Best Overall CRM Company’ in MarTech Breakthrough Awards Program for the Fourth Year Running
SugarCRM Named Leading Vendor in Constellation ShortList Evaluations for Sales Force Automation and Sales Engagement Platforms
SugarCRM Named a Leader in IDC MarketScape: Worldwide B2B CRM Platform Software for Industrial Manufacturing Report
SugarCRM Appoints David Roberts as Chief Executive Officer; Craig Charlton Transitioning to Chairman of the Board
SugarCRM Named a Top CRM Provider in the 2024 CRM Industry Leader Awards
SugarCRM Named a Finalist for ‘Customer Experience Solution of the Year’ in the 2024 ERP Today Awards
SugarCRM Wins Top 100 Talent Acquisition Team and Top 50 Human Resources Team Industry Awards
SugarCRM Announces Sugar Sell and Sugar Market Now Available in AWS Marketplace
Sun State International Trucks Boosts Sales with SugarCRM AI-Powered Sales Automation and Revenue Intelligence
SugarCRM AI-Powered Revenue Intelligence Drives 24 Percent Sales Growth for Chassis Cab
LGG Industrial Streamlines Sales Processes to Speed Time-to-Revenue with SugarCRM AI-Powered Sales Automation
SugarCRM Appoints Industry Veteran Bob Stutz to Board of Directors
SugarCRM Appoints New Chief Customer Officer Lyndsey Valin
SugarCRM Awarded Gold Stevie Award in the 2025 Sales & Customer Service Awards for CRM Innovation
SugarCRM Named a Leader in the Nucleus Research Sales Force Automation Technology Value Matrix 2025
SugarCRM Announces sales-i Now Fully Integrated with Sugar Sell
Country Fare Foodservice Drives 40 Percent Greater Revenues from Current Customer Base with SugarCRM
SugarCRM Named to Constellation ShortList for B2C Marketing Automation for Small and Midsize Business for Second Year Running
SugarCRM and ResPax Partner to Launch First Fully Integrated CRM and Tour Booking Platform for the Travel and Tourism Industry
SugarCRM Recognized as a Best Enterprise CRM Software and Solution for the Second Year Running in the 2022 CRM Industry Leader Awards
W&H Dentalwerk Launches SugarCRM Platform Worldwide
SugarCRM Positioned as a Challenger in the 2022 Gartner® Magic Quadrant™ for Sales Force Automation Platforms
SugarCRM Recognized in the Gartner® Emerging Tech: Tech Innovators for Intelligent CRM Applications Report
SugarCRM Named Finalist for ‘Best CRM Platform’ in the 2022 Digiday Technology Awards
SugarCRM Earns Great Place to Work Certification for the Second Year Running
SugarCRM Customer Casabaca Toyota Wins 2022 Constellation Research SuperNova Award
SugarCRM Announces 2022 Customer Breakthrough Award Winners for the Americas and Asia Pacific
SugarCRM Announces 2022 Customer Breakthrough Award Winners for Europe, the Middle East and Africa
One of Sydney’s Premier Hotel Properties Selects SugarCRM to Supercharge Sales, Marketing and End-to-End Guest Experiences
SugarCRM Named Hot Company to Watch in 2023 by Nucleus Research
SugarCRM Awarded Exemplary in the 2023 Ventana Research Customer Experience Management Value Index
SugarCRM Debuts New Digital Self-Service Capabilities
SugarCRM Named CRM Suite – Midmarket – New Version Finalist in the Stevie 2023 Sales & Customer Service Awards
SugarCRM Named Best CRM Platform in the 2023 CX Awards for the Second Year Running
SugarCRM Powers Sales Automation for Fern Energy, Supercharges Customer Experience for the Energy Sector Worldwide
SugarCRM Recognized as a Leading Vendor in Constellation ShortList for Sales Force Automation
SugarCRM Announces 2023 Partner Award Winners
SugarCRM Wins Gold Stevie® for CRM Suite - Midmarket, New Version, in 2023 Sales & Customer Service Awards
SugarCRM and Mobileforce Partner to Support Field Service Management and Integrated Quote-to-Cash Sales Execution
SugarCRM Named a Leader in the Nucleus Research CRM Value Matrix for Third Year Running
SugarCRM Aids Relationship Management, Data Governance and Decision-Making for Australia’s Leading Children’s Charity
SugarCRM Recognized for Excellence in Best Relationship Management Solution Category in the 2023 American Business Awards
SugarCRM Debuts New Version of Sugar Enterprise with Powerful Features to Supercharge Sales Productivity and Fuel Growth
SugarCRM Wins 2023 CRM Excellence Award for the Third Year Running
SugarCRM and sales-i Announce Strategic Partnership to Provide Predictive B2B Sales Intelligence, Unlocking Newfound Revenue Opportunities
SugarCRM Named a Leader in the Nucleus Research Marketing Automation Technology Value Matrix for Second Year Running
SugarCRM Named a Winner of Nucleus 2023 ROI Awards, Recognizing Year’s Top Technology Deployments
Positive Promotions Leverages Advanced Forecasting and Predictive Analysis with Sugar Sell for Sales Automation
SugarCRM Wins the Sales and Marketing Technology Award for the Third Year Running
Summit Homes Group Supports Inspired Home Buying Experiences with Sugar Sell AI-Powered Advanced Sales Automation in the Cloud
SugarCRM Named a Finalist in the 2023 Content Marketing Awards
SugarCRM Named ‘Best Overall CRM Company’ in 2023 MarTech Breakthrough Awards Program for the Third Year Running
Riverina Selects SugarCRM to Support Sales and Customer Service
SugarCRM Recognized as a 2023 CRM Industry Leader for Sales Force Automation and CRM for Midsize and Small Businesses
State of CRM Survey Shows CRM Evolving to ‘Customer Personal Assistant’ to Support Next-Gen Sales, Marketing and Service
SugarCRM Celebrates Thriving User Community Milestone: 10,000 SugarClub Members Worldwide and Growing
Waterco Selects SugarCRM with Powerful Integrations to Epicor Kinetic and sales-i to Drive Customer-Centric Buying Experiences
SugarCRM Unveils Generative AI for Midmarket CRM, Supercharging Sales, Marketing and Customer Service
Agricultural Innovator Catalyst Performance Agronomy Fuels Growth with Advanced Sales Force Automation from SugarCRM
SYSPRO ERP and SugarCRM Partner to Deliver Comprehensive Product Offering for Optimizing Operations and Driving Additional Revenue
Reusable Transport Packaging Fuels Business Growth with AI-Powered Sales and Marketing Automation from SugarCRM
Gaming and Entertainment Leader J&J Ventures Gaming, LLC Unlocks New Sales Opportunities with Sugar Sell AI-Powered Sales Automation
New Research From SugarCRM Reveals a Customer Relationship Crisis
Caledonia Group Embraces SugarCloud to Unify Systems and Create a Panoramic View of Customers
SugarCRM Recognizes Top-Performing Channel Partners at Annual Sales Kickoff
American Marketing & Publishing Helps Local Businesses Stay Visible and Deliver on Customer Experience With SugarCRM
SugarCRM Named a Leader in 2021 Nucleus Research CRM Value Matrix
SugarCRM Garners Gold Stevie® Award Winner Honors for Best New Product - Relationship Management in 2021 American Business Awards®
SugarCRM Wins 2021 CRM Excellence Award
SugarCRM Helps Companies Reach New Levels of Predictability and Unveils New Branding to Drive It Home
Advocate Construction Digitally Transforms Go-to-Market and Sales Operations from Customer Doorstep to the Back Office with SugarCRM
SugarCRM Adds Its SugarPredict AI Capabilities to Supercharge Sales and Service Teams with Automated Sentiment Analysis
SugarCRM Named Product of the Year in the 2021 Sales and Marketing Technology Awards
Tax Saving Professionals Accelerates Marketing Campaign Creation by 10X with Sugar Market
SugarCRM Named to Constellation ShortList™️️ for B2B Marketing Automation for Small and Midsize Business
SugarCRM Named a Top Vendor in Constellation ShortList for B2C Marketing Automation for Small and Midsize Business
SugarCRM Named a Leader in Four Categories in the 2021 CRM Industry Leader Awards
SugarCRM Earns 2021 Great Place to Work Certification
SugarCRM Continues Global Expansion with Growing Presence in Latin America
Event Services Group Selects SugarCRM to Streamline Event Management and Planning Processes
SugarCRM Announces 2021 Customer Breakthrough Award Winners
SugarCRM Announces Appointment of CRM Industry Veteran Volker Hildebrand to Lead Global Product Marketing
Engenco enhances CX and gains a single view of the customer with SugarCRM
SugarCRM Introduces Integrated Playbook Functionality to Support Guided Selling and CRM Process Automation
SugarCRM Named a Top Vendor in Constellation ShortList for Sales Force Automation for Small and Midsize Business
SugarCRM Launches the New SugarOutfitters Software Marketplace
SugarCRM Awarded “Best CRM Platform” in CX Today’s Inaugural CX Awards
New Survey Reveals Dramatic Customer Turnover Rates of Nearly One-Third Worldwide, and Almost 50 Percent in the US
SugarCRM Recognized as a Winner in the Prestigious 2022 CRM Watchlist
SugarCRM Wins Gold Stevie® for CRM Suite - Midmarket, New Version, in 2022 Sales & Customer Service Awards
SugarCRM Announces 2022 Partner Award Winners
SugarCRM Named a Leader in the Nucleus Research CRM Value Matrix for Second Year Running
SugarCRM Celebrates Double-Digit Growth and Record New Customers Signed Worldwide
TNG Consulting Supercharges Sales Operations with AI-Powered Advanced Technology in Sugar Sell Premier
SugarCRM Partners with Redington Gulf to Expand Presence in the Middle East
SugarCRM Wins Gold Stevie for Best Lead Generation Solution in 2022 American Business Awards
SugarCRM Announces SugarConnected 2022 Customer Conference Series Lineup
SugarCRM Wins 2022 CRM Excellence Award for the Second Consecutive Year
SugarCRM Launches New Podcast Featuring Seasoned Business Leaders on Unlocking the Secrets to Sustained Growth
SugarCRM Named a Leader in the 2022 Nucleus Research Marketing Automation Technology Value Matrix
Largest Shoe Drive Company Selects SugarCRM to Help Put Shoes on Feet and Get People Off the Streets Around the Globe
SugarCRM Named the 2022 Sales and Marketing Technology Awards “CRM Organization of the Year”
SugarCRM Customer Casabaca Toyota Named 2022 Constellation Research SuperNova Awards Finalist
SugarCRM Named a Top Vendor in Constellation ShortList for B2B Marketing Automation for Small and Midsize Business